What we collect, why, and what we don't do with it.

What we collect

To operate your community on namohub, we collect the information your administrators load: member names and contact details, household relationships, donation and pledge records, event registrations and attendance, education enrollments, and the messages you send through the platform. We also collect minimal operational data — login timestamps, IP addresses for session security, and server logs needed to debug problems.

What we don't do

We do not sell, rent, or share your data with third parties for marketing. We do not run advertising on the platform. We do not use member data to train external models. Administrators control what data leaves your tenant — exports, integrations, and API access are opt-in.

Who can see your data inside namohub

Access is scoped per-tenant at the database query layer: one organization cannot read another's data. Within a tenant, role-based permissions control what each member can see. A small number of namohub engineers have production access for support and incident response; every administrative action is recorded in an append-only audit log that your superadmins can review.

Sub-processors

namohub runs on Fly.io with PostgreSQL for primary storage. We use Stripe for payment processing and a transactional-email provider for delivery. The current sub-processor list, with version dates, is sent on request to procurement teams.

Contact

Questions, data-subject requests, or contract review: email privacy@namohub.com. We respond within one business day.